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  • The goals of this blog are: 1. A place to ask for advice on CI issues 2. Learn about CI trends, techniques, and events 3. Discuss CI topics Competitive Intelligence is a sensitive subject so please follow these rules. Please do not request or discuss confidential or proprietary information about any individual or organization unless the information has been published in another venue prior to publication on KnowledgeIsPower. All are welcome to express their views and pose questions. However, I reserve the right to edit or remove inappropriate language or postings or those comments which violate the spirit of the site. KnowledgeIsPower will link to articles or sites of interest to the CI community. If you want to publish your article on KnowledgeIsPower, please contact me at [email protected]. By the way, I delete strange messages and messages from strangers with attachments so keep your message short and include your phone number.

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January 2012 EastSight InSight

Selling more to an existing customer is much more profitable than acquiring a new customer. Leverage your existing relationship to take business from competitors piece by piece in your accounts. Delight your customers to create a very high barrier against your competitors.

January 12, 2012 in EastSight InSights |

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